Maryam Mujica, who leads Twitter’s public policy efforts in New York, visited SIPA on February 7 for a discussion with students about the online network’s role in the current geopolitical climate.
The event was hosted by SIPA’s student-run Digital and Cyber Group.
In her remarks Mujica addressed a variety of issues, including the role of NGO and nonprofit messaging in the Trump era and the role of public policy at Twitter. She also discussed the network’s potential for social impact and its role as a social forum for people to rally and as a tool for governments to communicate with their citizens.
Highlighting the role of her public policy team’s in such initiatives, Mujica said that—while the team is mostly advisory—it plays hugely important roles in working with the government and in advancing Twitter’s efforts toward global transparency.
The company is also working to support digital diplomacy: Over 90 percent of world leaders, she said, use the service. Twitter has proven to be an important tool during emergencies and disaster relief, enabling leaders to communicate instantly with their people and disseminate critical information during an emergency situation.
Twitter is working actively, Mujica said, to counter violent extremism on the platform.
Asked about the fine line between ensuring safety and freedom of expression, Mujica said that the service’s rules strictly prohibit hateful conduct. As a matter of fact, she added, Twitter had just earlier that day rolled out many new safety features to help customers feel safe and to see only the content they wish.
Participating MPA and MIA students enjoyed the insider’s account of what public policy work in the technology industry really entails.
Mujica also offered career advice for students who aspire to join the field, suggesting that successful candidates will be able to demonstrate to the hiring manager their passion and enthusiasm for a company and its products.
— Daniel Boccio MIA ’18