Daniel Doctoroff, the CEO and president of Bloomberg and a former deputy mayor of New York City recounted examples of the ways in which New York City’s Office of Policy and Strategic Planning — also known as the city’s “geek squad” — used data to solve problems, like how to identify restaurants that were illegally dumping grease and clogging the city’s sewers. By using information about restaurants that were not contracting with waste disposal companies to eliminate grease, the geek squad overlayed a map of those restaurants with geospatial data that identified areas with concentrated grease in the sewage system. This resulted in a 95 percent success rate in identifying and stopping the illegal dumping of grease from restaurants.
This example underlined how data is an increasingly important tool for government, not only to solve problems but also to reduce costs — a sentiment echoed by other speakers at the roundtable.
Jeffrey Sachs, director of the Earth Institute, cited crises in employment, education, healthcare, and energy as problems that needed prioritizing in the United States, and expressed his hope that advanced technology would be used to improve efficiency in those areas. He stressed that data and technology should be used for good governance. Open governance should allow for active public participation.
Along a similar vein, Carter Cleveland, CEO of Artsy, an online platform connecting users to works of art, said he would like to see more open-source information that allowed joint ownership of data between the government and the public. Cleveland said access to information could empower civilians to participate and partner with government to monitor crime and improve urban safety, for example, whereas information asymmetry could erode cooperation between citizens and governing bodies.
Patricia Culligan, associate director of the Institute for Data Science and Engineering and co-director of the Earth Institute’s Urban Design Lab, advocated for the meshing of technology and policy around urban infrastructure. She said more investment was needed to improve infrastructure providing for the safety, lives and needs of cities, and to address manageable challenges like reducing energy consumption. A study she led at Columbia, she noted, found that transparency and sharing data about energy use with residents of a building helped reduce consumption by up to 30 percent.
Panelists seemed to agree that the role of information and communications technology (ICT) and data was increasingly important in helping cities become more responsive, more sustainable, safer, and healthier. The challenge was to catalyze innovations and encourage multi-disciplinary, multi-sector solutions.
However, cautioning that governments don’t work like businesses, Rohit Aggarwala, professor of professional practice in international and public affairs at SIPA and expert on urban sustainability, said the key was to identify areas where there is a lack of timely or useful data and fill that gap where the government already has the mandate and resources to act.
Other participants included James D. Robinson III, co-founder of RRE Ventures and former CEO of American Express and Zachary Bookman, co-founder and CEO of OpenGov. View the full discussion here.
excerpt from Doyeun Kim MIA ’14 commentary for SIPA