SIPA works with a third party provider, Hobsons, which administers our online admission application. As much as we work with Hobsons to ensure a stable and easy to use interface, we understand that at times those using the site may have technical difficulties.
There are times when you can contact our office for help (i.e. advice on a document issue) but in most cases contacting Hobsons directly is the quickest way to get questions of a technical nature answered. Questions we can handle in our office relate to:
- Basic application criteria
- Basic submission instructions
- Deadline information
- Admission requirements
- Document tracking
If you have a technical question about the site you should immediately contact Hobsons technical support. This can include issues such:
- Uploading errors
- Logging in to the site
- Retrieving your password or PIN
- Error messages
- Inability to access the application site
Contact Hobsons technical support by using the following hyperlink:
If you do not find your question answered in the FAQ section, click on the “Submit a Ticket” hyperlink and you will be able to email the particular issue you are having to the technical support team.